About Us & Terms

Buy cheap sex toys delivered fast in the UK

Forafters is a friendly sex toys shop. We treat all or our customers in a fair and proper manner. We feel that we are very helpful and discreet. We have a huge range of adult sex toys. We have lesbian sex toys, vibrators, gay, anal, dildos, toys for men and women, strap ons and much more. All the products that are listed as in stock are ready to be sent out on day of your order. Forafters is a perfect way to spice up your love life. We also accept all major credit card as well as PayPal.

Sex Shop Website Constantly Updated

We add new adult products to our sex shop website every week. Make sure you check back often to catch up on all of our new sex toys. If you are looking for an item not listed then why not send us a message. We will then see if we can find it for you. We have a real time stock checking system. You can only order products we physically have in stock. This means you do not have to wait around for your order. All of our sex toys are designed to give your sex life a boost.

Long Established Sex Toys Shop

Forafters have been selling sex toys since 2003. We have always tried to be the cheapest adult toys retailer. We have order tracking to help you track your order. All orders in our sex shop are sent in plain packing. This gives you a very discreet delivery service. Your privacy with us is guaranteed. The Forafters wording or any clue of the contents do not appear anywhere on our packaging. So no one will ever know that you have bought some sex toys.

Please read our terms and conditions carefully as making a purchase is acceptance of these terms

Email Response Times

We aim to respond to all emails within 6 hours, however at weekends and at busy times, please allow up to 1 day for a reply.

Refunds And Returns

We have a no-nonsense no-quibble returns policy. You may exchange products for any reasons for up to 30 days after purchase as long as your products are unused and unopened. If you have ordered something by mistake, or simply decide that you don't want it, you may return it to us at your expense for a replacement within 30 days. For hygiene reasons we cannot accept returns of adult toys, creams, lubricants, massage oils or condoms if they have been open.

Defective Items

If the product is defective, please give a full description of the fault and return it in its original box will all manuals and accessories for a full refund or replacement within 30 days.

Refunds

The European Consumer Protection (Distance Selling) Regulations 2000 require us to say that your money will be returned within 30 days of cancellation, and it will be. In practice, it will be much quicker - typically within seven days of us receiving your returned product.

To Return An Item

Please enclose a note giving the reason for the return, wash and wrap your item in a plastic bag, wrap the package secure and send it to us. If you are returning an item because it is defective, or because of a mistake on our part, we will be happy to refund the cost of returning the item to us. This returns policy does not affect your statutory right. Please return items by First Class Recorded Delivery, as we cannot be held responsible for goods lost in the post.

The address for returns is:

Forafters Returns Department

The Old Forge

Brighton Road

Tadworth

Surrey. KT20 6AR

Queries Or Complaints

We aim to make sure the product you ordered arrives in perfect condition. If for any reason you are unhappy with any aspect of your order, please contact us with the details and we will promptly rectify the situation. You can contact us using this form Contact Us

Discreet Delivery

We ALWAYS use only strong plain packaging so your goods will arrive without a clue as to what's inside. Whether it's a delivery to work, home or as a gift to someone else, please don't worry; it will definitely be totally discreet.

Shipping

We work with Royal Mail and Parcelforce Worldwide and once your order has left our warehouse it should be with you within 3 days anywhere in the UK. If no one is available to collect your package a card is left which makes rescheduling simple and convenient.

Undelivered / Missing Goods

If after 7 days (UK) from the date your order was dispatched your good(s) are still undelivered please follow the following procedure: Firstly, contact your local Royal Mail sorting office. In 90% of cases an attempt has been made to deliver the good(s). If no one was present to sign for the delivery they will have been returned to the postal office where they are stored for a period of time. If after this period of time the good(s) have still not been collected they will be either destroyed by Royal Mail or returned to us at their discretion (returned post can take up to 5 weeks). If the good(s) are not at your local sorting office please contact us to inform that your good(s) have not arrived. Please also include reference to your order number and the date that the good(s) were ordered.

Privacy Policy

Forafters.co.uk, as the relevant data controller, will process personal data in accordance with the Data Protection Act 1998 (the �Act�). Personally identifiable data (excluding Credit or Debit cards) information collected when a purchase is made on the System is used to identify customers revisiting the System and to complete the processing of purchases. Personally identifiable information including email addresses that may be collected in connection with purchases or by Customers registering on the system may be used for marketing purposes, including market research, and to contact Customers to provide details of forthcoming offers. If Customers would like to discontinue receipt of such information they should:-

a) Use the �opt out� box on our System registration screen or

b) Follow the instructions on any email you receive from us.

The System uses the latest industry standard encryption technology to ensure security is kept to a maximum. Such encryption is made using SSL (�Secure Socket Layer�) technology, ensuring personally identifiable information and Credit or Debit card details are unreadable as they travel to the System, where they are immediately stored on a server that is not accessible from the internet. This information is also passed to a third party financial institution to process Credit and Debit card information to provide authorisation for the purchase and to process the transaction.

By using the System, you consent to the collection and use of the above personal information by Forafters.co.uk as described in this policy. If Forafters.co.uk should decide to change its privacy policy, those changes will be published on this website and we recommend that you check the site from time to time so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems. If you have any queries regarding our use of data, please contact us using this form Contact

Conditions Of Use

Please read the following points carefully as use of our website and purchase of products by you means that you agree to them.

Shopping with Forafters.co.uk

You can order products displayed on this website on-line. If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. We do stringent checks against credit card fraud. For security reasons we log your IP address. Any orders found to be fraudulent will be passed on to the relevant authorities and your ISP. Please be aware that the pictures and packaging may change from that shown. All sizes are approximate.

A Note On Lubricants

Water based lubes should only be used on silicone or UR3 products

Prices

Our prices are shown on our website and all prices are inclusive of VAT. We try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order. We also aim only to display items which are in stock and which can be dispatched to you quickly. If we are unable to supply a particular item that you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order. No money will have been charged to your card at this time. There is an extra charge for delivery. The price is automatically updated on the Checkout page when you select your preferred choice of delivery. Some delivery options are limited to certain countries and weights.

Our Responsibility

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control. We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong. You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Copyright /Trademarks/Data Protection

All rights in the designs and information on our website are owned by us. They are protected by copyright, trademarks and other intellectual property rights. You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.

General

These terms are governed by the laws of England and any disputes will be decided only by the courts of England.

Huge Stocks

We hold huge stocks of most products and we try our best to get your order turned around within 5 days, most orders however are sent out the same day. Sometimes it may take a little longer particularly at busy periods like Christmas and Valentines Day. Very occasionally we have such high demand for a particular product, such as when an item is featured on TV or in the press that we simply run out very temporarily. Don't worry though; we pull out all the stops to get replenishments as soon as physically possible. As our lines come from a variety of manufacturers throughout the world it can take up to 10 days in worst case scenarios but if we foresee an issue beyond that sort of delay we will contact you by email immediately and give you the option to cancel, wait or re order a different item. Most people wait as the reason an item is so popular is usually because it is so good, but the choice will of course be yours! Some products shown on this website may vary slightly from the images displayed from time to time. Orders we feel to be suspicious may be cancelled. Fraudulent orders are always reported to the Police. Should we receive a charge back from our merchant service provider after the goods have been delivered we will assume that we have been defrauded. All details entered on the order form together with your IP address will be forwarded to the Police.

The above measures are to protect us and our customers against Internet fraud.

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially, and effectively.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.